TechPro’s design and intuitive user interface are the result of ongoing feedback from real technicians. We rode with techs on services calls. Their experiences using other mobile applications and devices as well as their suggestions for functionality and usability provided the blueprint to deliver an effective mobile application.
“TechPro is functional. It works. It gets the job done!”
-Neil, Plumbing Technician
TechPro provides a mobile application that that Techs want to use. From initial concept to delivery of the application, we conducted design meetings and took direct feedback from techs during application development with the focus on technician efficiency and satisfaction.
“The ease of use has been great! You can learn and start using the TechPro app with minimal training.”
-Tyler, HVAC Technician
TechPro’s API is designed to integrate into your existing Field Service Management (FSM) and Enterprise Resource Planning (ERP) solutions. Why replace your FSM if you simply need a better mobile application that works the way you do business?
“We needed a mobile application that was an effective tool for our service techs and business. OmniByte partnered, listened and delivered a great mobile application that our techs enjoy using. We are currently deploying TechPro throughout our service team. We believe it has already increased our overall efficiency not only in the field but in the back-office workflow and automation as well – which is critical to our organization.
TechPro works seamlessly with our existing Field Service Management solution (KEY2ACT – Signature).”
-Kevin Wolf, President of Laney’s Inc.
“Tech Pro has allowed us to achieve our goals of moving to more efficient and paperless processes. Enabling the technicians to receive dispatch assignments, create purchase orders, assign inventory and accurately document time for each service call has removed unnecessary rework from our back office as well as reduced the paper trail and paper storage needs. The administration of the system is user friendly and easy to manage. Our customers receive the service call documentation electronically as well. TechPro integrates well within our current solutions of KEY2ACT (WennSoft Signature) and Microsoft Dynamics GP.”
“Partnering with OmniByte has been a great experience. OmniByte really listened and delivered a great mobile app. TechPro is incredibly user friendly. As part of the TechPro rollout, techs received training and used the app the same day. The app is very intuitive.
We now have instant and real-time access for our service delivery and customer interaction.”
-Troy, Service Operations Manager
Enhance your existing Field Service Management Solution
Provide techs with a mobile app they want to use
Increase service efficiency
Quote & capture opportunities in the field to drive more revenue
Minimize customer downtime
Decrease time to invoice
Decrease unbilled tech time
Improve customer experience & satisfaction
Give techs real-time information
OmniByte provides mobile, web, and automation solutions and services for field service organizations that are focused on efficiency, reducing costs, increasing revenue, customer service and employee satisfaction.
1854 NDSU Research Circle N
Fargo, ND 58102-5706